No two days are the same and the variety of people and solutions you'll come across will definitely keep you on your toes. Here's an idea of what your daily duties will include:

Taking and making calls to schools and assisting them with any queries relating to their lease agreement

Respond to email queries relating to invoices, agreements and end of lease requests

Develop ongoing relationships with schools to ensure they always come back to you for anything they need

Work with suppliers to source solutions your clients may want to lease

Understand the upgrade process and be able hold the school's hand to upgrade to new equipment

Accurately create new proposals and documents to send to your clients

Complete the settlements process where schools don't want to upgrade their equipment with client retention being the overall objective

Raise awareness of our services when developing relationships with schools

Identify and generate opportunities where we could do business

Assist in the collection of payments that fall into arrears whilst working with the team to achieve weekly targets

Keep records fully up to date and produce customer reports when required

Any other duties considered as reasonable by management

Great organisation skills to enable you to respond efficiently to your customers

Able to create urgency and have a "do it now", winning attitude

Approach all communication with objectives

Appropriate questioning techniques to find out what your customers want to achieve

Have a genuine proactive interest in building relationships with your customers

Great attention to detail

Be accountable and responsible for your customers

Have an open and innovative mind

Be versatile and comfortable working with numbers

Excellent written and verbal communication skills

Minimum of 3 years' customer service, cross-selling or upselling experience

Minimum of 3 years' telephony experience and enjoy having telephone conversations

Proficient in all MS Office applications and able to learn new IT skills and applications quickly

Minimum grade C or equivalent in English and Maths, GCSE or equivalent (required), customer service: 3 years (required)

Working with equipment suppliers throughout the UK, Funding 4 Education helps over 5,000 schools across the country acquire equipment through our flexible & innovative leasing programs. We're not a traditional finance company. We do things differently and work closely with our schools so we fully understand their needs. We then design a bespoke package which fulfils their requirements. Our business is all about building long term relationships based on trust and integrity.

£18,000 - £24,000 a year - Permanent, Part-time, Term time only role - get all of the Easter, Summer and Christmas holidays off

15 days' holiday - to use for half term holidays or any other time

Minimum 30 hours per week

No weekends or bank holidays

Salary displayed has been prorated to reflect term-time only

Company pension

Free parking

On-site parking

Monday to Friday

No weekends

Bonus scheme