To function effectively within a Business Support team, providing assistance with a wide range of administrative and clerical tasks, such as meeting support, data entry, general office support, and completing specific service tasks. These tasks may include:

Providing administrative support in various service areas, including Adult Care and Community Wellbeing, Children's Services, Environment and Economy, and Finance and Public Protection, and often working within locality teams that support multiple service areas.

Supporting complaints and applications for services, such as the Blue Badge parking scheme.

Compiling performance information.

Performing data entry tasks.

Arranging training and meetings and supporting their facilitation.

Managing mail services.

Assisting with compliance checks.

Producing management information for customers.

Providing typing, filing, photocopying, and telephone coverage.

Performing reception duties.

Experience of MS Office: Word, Excel as a minimum

Understanding of how to provide excellent customer Service

Experience in dealing with the public either face to face, via telephone,written capacity

Is thorough and pays attention to detail

Demonstrating problem-solving capabilities

Working on own initiative

Ability to manage own time and workload

Good written and verbal skills

Flexibility and a responsible approach to work

Ability to respond positively to change

Experience of Data entry

Experience in Minute Taking