Water Network Operative (Distribution Maintenance Operative)

We have a number of fantastic opportunities for you to join us as a Water Network Operative based at our Hanningfield, Dagenham and Southend depots, Applicants must reside within a reasonable travel distance to our area of supply. In this role you will be working as part of the Network Services Team that has Health & Safety at the heart of everything they do.

Reporting to one of our Area Managers, you will undertake repair and maintenance work on our distribution network of underground pipes and fittings, safely, hygienically, to a high standard and always delivering great customer service.

The work involves excavating in the public highway using multiple techniques, therefore previous experience is essential. Carrying out repairs and maintenance activities to our underground pipes and assets, repairing burst water mains through to installing stop taps - essentially, keeping the water flowing to our customers 24 hours a day, 7 days a week, 52 weeks a year.

We are looking for committed, motivated people who want to be part of a fantastic team. Carrying out high quality repairs and maintenance to our distribution network whilst delivering outstanding customer service in everything that we do. We want our customers to have clean, flowing water every minute of every hour of every day, so we need people who want to make a difference, working flexibly and working in our out of hours standby rota. You will have the ability to undertake excavations in the public highway using a range of different techniques and send and receive electronic work requests on electronic devices - such as an iPhone.

We are looking for you to have relevant transferable skills, such as

• Experience in carrying out excavations in public highway, whilst ensuring personal and public safety.


• Experience in maintenance and repairs of underground assets/ or similar.


• Good people and communication skills, with the ability to explain complex technical messages in a simple way.


• Strong attention to detail and ability to listen to and act upon instructions.


• You must be able to meet the physical demand of the role with the ability to work outdoors in all weathers.


And ideally, you will have:

• Experience/trained in water industry.


• An EUSR Hygiene card


• A Street works accreditation (NRSWA)


• Main laying and service laying training


• Mini Digger qualification


• Deep excavation / trench support training


• Be able to use your initiative and problem-solving skills to ensure the most effective and efficient methods are utilised.


If you are looking for a career working outside in a physically demanding role working for a company that puts its employees first, then this is the role for you. Full training in all aspects of the job will be given to the right candidates.

Please note - This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you will be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made.

This will be prior to or within four weeks of their start date. Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.

Please note this role also requires a full driving licence.

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
Our values

Pulled from the full job description

• Car scheme


• Company pension


• Employee discount, Up to £37,720 (Up to £47,000 OTE) - Company Van + Fuel Card, Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.


Our values are:

Results Driven
We take responsibility for achieving excellent business results.

Ethical
We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused
We aim to exceed the expectations of our internal and external customers.

Innovative
We continuously strive for innovative and better ways to deliver our business.

One Team
We work together consistently, promoting co-operation, to achieve our corporate objectives.

Colleague benefits

We're the great company we are because of you - our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of.