Unified Communications Technician

The Unified Communications Technician at University Hospitals of Northamptonshire NHS Group will be a senior member of the Unified Communications team, holding responsibility for managing and supporting the Group's telecommunications and network services, including mobile and cloud services, while ensuring secure, resilient, and scalable infrastructure for the Group as part of the Trust Electronic Patient Record (EPR) programme. As part of a dynamic and agile team that is committed to our Vision 'Dedicated to Excellence', you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future., The post holder will be responsible for ensuring maintenance, security, documentation for all Unified Communications elements, ensuring that they are monitored and kept up to date. They will be a senior member of the Unified Communications team, responsible for assisting with ICT projects regarding Unified Communications. They will have knowledge of managing and supporting people and Avaya telecommunications platforms, vendor agnostic network services and technologies to including but not limited to, on-premises, mobile, remote and cloud services, along with experience of radio-paging systems.

The post holder will be responsible the management of the Group's mobile phone estate. This will also include the management of the Trust's Mobile Device Management (MDM) platform and clinical mobile devices. The post holder will be responsible for the provision of secure, stable, resilient, and scalable telecommunications services and infrastructure are available to the Group and all satellite locations.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire., We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.