Support Secretary | Manchester University NHS Foundation Trust

Working with the thoracic surgeons and Lung Cancer doctors ensuring the workload is completed within a timely manner.
1. Sorting and distribution of mail both electronically and paper form, where appropriate.
2. Word processing of letters and reports.
3. Diary management and the arrangement of meetings, re-arranging where necessary.
4. Maintaining departmental stationery stock and dealing with repair/maintenance of office equipment
5. Dealing promptly with a wide range of enquiries from staff and patients, both orally and in writing, and communicating appropriately thereafter, flagging up to line manager unresolved issues/problems as they arise.
6. Assisting with the introduction of new staff to office procedures and the use of office equipment.
7. Assisting with the review of secretarial procedures within the department to continually improve service provision
8. Booking follow-up appointments when required
9. Taking and transcribing minutes at meetings if required, on occasions
10. General clerical duties e.g. filing, photocopying, scanning, emailing
11. Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data.
12. Dealing with waiting list queries both Thoracic and Bronchoscopy
13. Booking of procedures and surgery's for Cancer patients and patients waiting diagnostics.
14. Dealing with external referrals and liaising with different hospitals and GPs
15. Using multiple Systems to book patients.
16. Assisting the waiting list team if required.

This is a Full Time post 37.5hrs per week located within the Thoracic Surgery division. This is an exciting opportunity where you will be working alongside a friendly and dedicated team.

This will be suited to someone who possesses excellent communication skills and has previous medical secretary experience with the ability to type and take minutes for meetings. You will be organized and have the ability to work on your own initiative in a diverse and varied role.

You would need good working knowledge of Microsoft office packages, medical terminology, 18 week pathways, a strong commitment to personal development and teamwork are all preferred for this post.

We welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity and sexual orientation, disability, nationality, religion, marital status, social background or trade union membership. We also welcome previous applicants.

In return we will provide a comprehensive induction programme and you will be appraised on a yearly basis with a view to developing knowledge and skills where appropriate., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide'that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.