Retail Assistant

We are looking for our new team member - a Retail Assistant - who'll assist and manage day-to-day operations for Specscart Bury retail store. We fully support career development and if successful, we will help you achieve your goals., Your primary goal is to assist customers and ensure that they have an enjoyable shopping experience and want to return to Specscart. High-quality retail assistants are in-demand because they help generate repeat business. You report to a supervisor/manager and work as part of a team.

• Warmly greet customers who visit the store.


• Answer queries and handle customer complaints and ability to resolve them independently.


• Deal with customer transactions such as sales, dispense and returns.


• Receive, process, and organise deliveries.


• Process cash and card payments.


• Assist customers with selecting the best frames.


• Manage and maintain store inventory.


• Evaluate customer needs and provide them with the best recommendations.


• Coach and support new and existing associates.


• Analyze consumer behaviour and adjust product positioning in the store.


• Handle complaints from customers.


• Willing to commute between the stores.
  
  You must be well-presented, warm and welcoming with the ability to build a rapport with our customers.


Your ability to boost sales by giving quality individual customer service would help you achieve the position. And of course, enthusiasm for sales and growth is always a plus point at Specscart.,
• Retail sales: 1 year (preferred)


• customer service: 1 year (preferred)
  
  Join our team at Specscart Bury, a business that is revolutionising the eyewear industry in the UK by changing the way people perceive eyeglasses., Specscart is the sweet spot for people who are passionate about making a mark, and having fun doing it. As a company, we're small and flexible enough for every person to take initiative and make things happen. But we're big enough in our vision, and reach, for those actions to have a global impact.


Our vision and hard work has been well rewarded in the past year. Specscart has been awarded on multiple stages as from the Winner of Venture Further Awards in 2018 to the judge of the same awards in 2023, Winning albert Gubay awards in 2017 and being invited to House of Commons in 2023. Our trust pilot and Google reviews are the testament of our growth and customer retention.


• Market leading Salary with on target earnings.


• Chance to work with an ambitious and innovative team.


• Full-time/ Part-time opportunities available.


• Opportunity to work in other Specscart stores as well.


• Place to grow and develop as an individual, with ambition encouraged and opportunities on offer.


Job Types: Full-time, Part-time, Fixed term contract, Temp to perm,
• Casual dress


• Employee discount


• Store discount


Schedule:

• Day shift


• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Performance bonus