Referral Receptionist - ChesterGates Veterinary Specialists

CVS Group

Referral Receptionist - ChesterGates Veterinary Specialists

£23795

CVS Group, Chester

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 19 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 56f891c6208b484684ea3c263ebbba84

Full Job Description

  • Gold standard customer service.

  • Inbound and outbound calls.

  • Email management and excellent use of Microsoft programmes.

  • Appointment bookings and diary management.

  • Processing prescription requests.

  • Cash handling and account enquiries.

  • Insurance queries.

  • Liaising with different teams and departments within the practice.

  • General administration duties.

  • Working at a fast pace in a busy environment.

    As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, as well as independently.


  • Previous veterinary receptionist experience desirable but not essential as full training will be given.

    Flexibility is a must and overtime likely to be available.

    This is a permanent part time role working 20 hours per week. 1 in 5 Saturday or Sunday. Bank holidays included on a rota basis.,
  • Hourly rate: £11.44

  • 6.6 weeks annual leave (Pro-rota) rising to 7.6 weeks after first 5 years of service.

  • Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!

  • Pension scheme.

  • Staff discount scheme.

  • Perks offering Entertainment, Travel and Retail discounts.

  • CVS Refresh budget for entertainment/canteen food.

  • Employee Assistance Programme.

  • Access to a range of flexible benefits to suit your needs - such as subsidised gym membership, and cycle to work scheme.