Payroll Administrator

We are currently recruiting for a Payroll Administrator to join our HR team! You will be based in Birmingham, however here at National Highways, we have a flexible hybrid working approach, meaning the role will be a combination of office/ home working.

This is a fast-paced role where you'll specialise in the provision of pay related advice and guidance to employees and managers alongside ensuring employee payroll data is compliant. This is a pivotal and exciting role where you'll join a large, energetic team who are constantly striving to improve our customer service through providing accurate first-line HR support.

What you'll be leading on

• Provide first line advice and take responsibility for the accurate resolution of pay related HR queries to managers and employees.


• Perform data changes in HR systems and audit payroll data to ensure that we are providing a compliant service.


• Understand and be able to communicate HR policies, processes and procedures to employees and managers.


• Collate and monitor trends in queries to suggest amendments as required.


• Provide a consistent and high-level of customer service.


• Dealing with payroll queries both via queries and calls., Our role in Human Resources is to support, develop and nurture our people so that we can all achieve our full potential. By providing our people with the right skills and knowledge we are enabling the business to meet the daily demands we face supporting delivery of our corporate plan and connecting the country. We champion our values of safety, integrity, passion, ownership and teamwork.
  
  Ideally have experience in the duties and the field of the role your applying for, including basic knowledge of HMRC/tax guidelines - relating to employee pay and benefits.


• Able to demonstrate good organisation and problem-solving skills.


• Experience of working in a customer focused environment.


• Experience of responding to HR and payroll related queries.


• Liaise effectively with colleagues, work independently and demonstrate good communication skills.
  
  At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
  
  So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.


Our benefits package


• Our total reward package includes basic salary, the potential for a performance related bonus


• Contributory pension scheme with employer contribution of up to 10%


• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)


• Flexible hours and blended working between base location/home


• Life assurance of 4 times annual salary


• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines


• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel


• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience


And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities


• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme


• Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort


If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:


• Right to work check


• 3 year employment history references


• DBS criminal record check


• Social media and adverse journalism check


• Driving licence check (if applicable)


• Fit to work questionnaire (for all), followed by a medical check (if applicable)