Operations Administrator

Are you naturally motivated and highly organised? Have a talent for prioritising? or seeking your next administrative position within an industry leader?...

Joining our Operations Team within this newly-formed position, you will be crucial in supporting the Operational Planning Team across a range of continuous improvement projects across the department.

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and our standout company benefits!

Paying a salary of up to £17,846.40 / 30 hours per week
Plus access to our annual STIP (annual company-wide bonus) scheme up to 10% of your salary
️ Fantastic career progression and opportunities to grow and develop your skills
️ 33 days annual leave incl bank holidays plus your Birthday off + two paid volunteering days per year
A flexible hybrid-working policy post probation period
An enhanced maternity and paternity policy
Dedicated training and personal development opportunities
Study support available for additional qualifications, courses and accreditations
Numerous wellbeing initiatives incl 24/7 access to mental health support, free weekly breakfast + on-site gym at our Chester HQ
Regular social events including monthly team outings and end of year party!

Taking up your new role within this newly-formed position, our newest addition will support the evolution of the Operations Planning Team based in Chester.

We want to hear from those who are passionate about analysis and coordination with a high attention to detail and the ability to think outside of the box, as well as enjoying working within a fast-paced, changing environment, and being involved in Continuous Improvement projects across Operations that have a real business impact.

This role will be crucial in providing administrative support across a range of resource planning activities in addition to updating WFM and maintaining the holidays/budgets and mailbox. The role will be to provide timely data and reporting which focuses collating and compiling weekly and monthly reporting and the successful candidate will need to be highly organised and advanced in the use of Excel and PowerPoint. The role will also encompass internal communications across Operations and require liaison with and assistance to the broader Operational Managers group to support them in the contribution to and creation of any Team specific initiative.

We are looking for those who can share in our company goals, values and ethos, who can grow alongside us and whose skills can aid our ongoing success!

By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.

Highly self-motivated and performance orientated with the ability to prioritise,
- Professional and flexible approach with a "can do" attitude,
- Excellent attention to detail
- Excellent skills in Excel with and a good working knowledge of Microsoft Office applications
- Highly organised, self-motivated individual who can produce high quality work under pressure

Although standouts will also have:
- Ability to work in a team and as an individual with great communication skills
- Previous exposure and understanding of a Work Force Management tool (preferably Calabrio)
- Experience of working in the travel industry
- Previous experience in a similar role in a contact centre environment

This is a fantastic opportunity for those with a flair for organisation and a drive to deliver a standout service, to take up their latest challenge within our motivated team, we welcome you to get in touch or apply!

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.