ICT - End User Technician

You will work closely with members of the ICT Services team to provide first and second line support for our staff and students in the areas of ICT and Audio-Visual Technology. The work involves responding to ICT requests submitted via our ticketing system in a timely fashion as well as supporting our IT projects throughout the year to contribute to the successful implementation of the college?s Digital Strategy alongside all members of the ICT Services section

If you are passionate about providing good customer service, have a strong interest in technology, continuously seek to improve your knowledge around ICT and have similar work experience then there has never been a better time to join us

To be suitable for this position you must have ideally

? 2 years' experience of a similar role (ideally in an educational environment)

? An ICT qualification equivalent to Level 3

? Be ambitious to progress your career

? Be able to work in a fast paced and challenging environment

• 48 days annual leave (Inclusive of bank holidays)


• Generous contributory company pension scheme?


• Childcare discounts?


• Onsite Costa


• Employee Assistance Programme?


• Continuous Professional Development?


• Free Parking


• Exclusive commercial discounts via the CSSC scheme


Colleagues at the Trafford and Stockport College Group go above and beyond to ensure that our students get the best possible teaching and support to enable them to reach their ambitions. We expect the very highest standards for all of our students, and this is evidenced year after year by our achievement and progression outcomes.

The Trafford and Stockport College Group promotes, celebrates and values diversity and is committed to promoting equality for all. As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.

The Trafford and Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford and Stockport College Group is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.

Please note that new guidance in Keeping Children Safe in Education 2022 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which have might want to explore at interview. Once shortlisting has taken place, this search will be carried out for all candidates who will attend an interview.