HR Shared Services Assistant

We are seeking a HR Services Assistant to join our People team, in our newly formed HR Services team. In this varied role you will provide a comprehensive administration and support service across a range of activities with exposure across the whole employee lifecycle from Recruitment and onboarding, to every day HR queries and projects. Each day will be different, you will be the first point of contact for managers and colleagues providing first line advice and guidance around HR processes, updating HR systems, working efficiently to produce high quality correspondence and documentation, and contributing to the review of policies and automation of processes. You will also work closely with our talented team of Partners and Advisors across the whole People Team on HR and recruitment related projects providing an opportunity for you to develop your own expertise.

Do you thrive on providing a customer focussed, high quality service? Are you keen to be part of a busy and varied team where you can develop your career as a HR professional?, The ideal candidate for this role will have a passion for providing a quality service to both internal and external stakeholders. A key attribute of the successful candidate will be high levels of attention to detail, a customer centric approach and experience of working with sensitive and confidential data.

To be a success in this role, you will have previous administration experience and proven experience of using a range of MS packages. This is a fantastic opportunity for someone who is looking to take their first step into a HR career or wanting to gain further HR experience.

Transport for Greater Manchester (TfGM) delivers the transport strategy and commitments for Greater Manchester. We're facing new and exciting challenges with our delivery of the Bee Network; our fully integrated transport system across Greater Manchester, so it's never been a better time to join us.

• This is permanent role with a starting salary of £26,029 to £27,841 per annum depending on experience


• 28 days holiday per annum (plus bank holidays)


• Flexible and hybrid working options to promote and support a good work/life balance


• Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary


• Generous pension scheme contributions


• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role


• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required


We are a Disability Confident employer and offer support and reasonable adjustments as required. We also have a Guaranteed Assessment Scheme for candidates who declare a disability; are aged 24 or under who have previously been or currently are in care; are a carer as defined by within the Greater Manchester Carers Charter; and where the Armed Forces was their last long-term substantive employer; where they meet the minimum criteria for the role.