Deputy Administration Manager

Role: Deputy Administration Manager Location: Middlewich/Hybrid upon completion of probation Salary: Negotiable Our Targeted Lung Health Check (TLHC) program aims to identify lung cancer at its earliest stages, often before patients experience symptoms. This complimentary program is open to individuals aged 55-74 with a history of smoking. Through telephone & face to face screening, we assess our patients' risk of developing lung cancer. Utilizing our advanced systems, we can pinpoint those at risk and, when necessary, schedule them for a CT scan to provide peace of mind or enable early detection. As a Deputy Administration you will: Collaborate with the Administration Manager to oversee the day-to-day operations of our service, including maintaining accurate and up-to-date data. Develop and nurture relationships with various departments to ensure seamless coordination and communication. Maintain an overview of the entire patient pathway, implementing failsafe activities to ensure
patient safety and correct status. Ensure adherence to failsafe procedures and maintain thorough documentation of all activities. Conduct regular audits and reviews of systems, recommending and implementing improvements as necessary. Assist in the development and maintenance of failsafe procedures, incorporating changes and best practices. Undertake data quality checks and performance validations to uphold high standards of service delivery. Proactively identify and report any incidents or near misses, collaborating with relevant stakeholders to address weaknesses. Represent the Administration Manager at meetings as needed, providing comprehensive reports on failsafe activities, issues, and next steps. Stay informed about industry standards, protocols, and best practices related to administration and failsafe procedures. Uphold strict confidentiality in all aspects of the role, maintaining professionalism and discretion at all times. Demonstrate a willingness to learn and adapt to new
skills and procedures as required by the role and organizational policies. Handle communication channels effectively, including telephone calls, emails, and postal queries from patients and stakeholders. Provide support to the Administration Manager on duties related to the TLHC programme as required. Experience and Qualifications: Previous experience in administration or related field preferred. Strong organizational and communication skills. Ability to work collaboratively in a fast-paced environment. Attention to detail and a commitment to data accuracy and patient safety. Proficiency in Microsoft Office Suite and other relevant software applications. Flexibility to adapt to changing priorities and responsibilities. Commitment to maintaining confidentiality and professionalism in all interactions.