Business Administrator

JOB DESCRIPTION Job Details Job Title: Business Administrator Band: Band 4 Directorate: Across All service lines Department: South West Provider Collaborative Base: Langdon Hospital, Dawlish Responsible To: Business Administrator Coordinator To ensure that the turnaround times for clinical correspondence, results management response times to patient enquiries are delivered, taking corrective action to remedy where performance is compromised. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills, proven management experience and attention to detail. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. Possibility for this postholder to work across one or more sites. Key Responsibilities include: Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining

attendance records Ensure the teams have the appropriate and required training, equipment and environment to undertake their roles effectively Monitor maintenance within the building/s, ensure that the appropriate recording and reporting systems are up to date and the appropriate individuals,/teams are aware of breakages, changes or hazards to the building Develop and maintain Business Continuity Plans for area of responsibility Build and maintain strong relationships with clinical managers and teams Responsible for ensuring all records are up to date on appropriate staffing and patient systems and that items are dealt with quickly and efficiently on finance systems To maintain communication links with all staff, using a variety of techniques to develop team morale and motivation through effective personal leadership Promoting a satisfying and challenging environment for staff to work in. Aim to build a climate in which staff are valued and developed to their full potential.