Area Manager JLL

We are seeking a dedicated Area Manager to oversee operations for two esteemed clients, across the Cambridge area. As an Area Manager, your primary focus will be on enhancing customer experience, exceeding client expectations, efficiently managing the region, and ensuring the smooth execution of Grounds Maintenance contracts.

What you will achieve:

• Conducting site audits to ensure compliance with standards and procedures.


• Establishing and nurturing strong relationships with clients through regular communication and meetings.


• Leading KPI meetings to track performance and identify areas for improvement.


• Providing quotes for additional Grounds Maintenance and Tree works and ensuring timely delivery.


• Conducting quality surveys to maintain service excellence.


• Holding monthly meetings to review progress and discuss strategies for enhancement.


• Building and fostering a positive team culture among staff members.
  
  If you are a proactive individual with a passion for customer service, experience in managing Grounds Maintenance contracts, and a knack for effective management, we encourage you to apply for this exciting opportunity to make a significant impact in the South of England. Join us in shaping exceptional experiences for our valued clients and contributing to the success of our organization.
  
  At Ground Control we believe in creating an inspirational environment , and rewarding our employees for their hard work. We offer a wide-ranging benefits program , supporting you to realise your full potential, and are proud to be recognised as a great place to work:


Awards, Accolades and Culture

• We have been awarded 'world-class' status for employee engagement in the 2023 best companies results, ranking at #16 in the 'Top 100 Large Companies to Work For' league table.



• Certified B-Corp Accredited, Ground Control has been certified by B Lab, the not-for-profit behind the B Corp movement, as having met rigorous social and environmental standards which represent its commitment to sustainable goals ahead of profit.



• We inclusively support 'The Race at Work Charter', 'Ban the Box', 'The Armed Forces Covenant' and are 'Disability Confident'



• We invest 5% of our profits into the Evergreen Fund, an investment fund dedicated to sustainability and environmental initiatives.



• By 2025 we have committed to planting 1,000,000 trees, having a fully electric fleet, and achieving carbon net zero after becoming carbon neutral in 2020.



• 2 personal choice volunteering days with your fundraising efforts matched up to £500!


Perks and Benefits

• Free gym access if you are Head Office based or subsidised national gym memberships if you are based elsewhere.



• Nursery Vouchers, Cycle to work scheme and Travel loans



• Medigold employee support, Free Flu Jabs, online private GP service and a premium subscription to Calm, the wellbeing app



• A supportive, entrepreneurial working environment that fosters collaboration.



• Training, development, coaching and mentoring plans including our GC Leadership Academy, job specific accreditations and higher education opportunities



• Hybrid working opportunities with time in the office including breakfast Mondays and dog friendly Fridays.


Financial benefits include yearly bonus scheme, access to Wagestream and employee share options

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  How we work:
  
  We put people at the centre of everything we do.
  Everyone is welcome. We're embracing a culture where difference is valued. Your uniqueness will be celebrated. We believe diversity grows innovation, and innovation creates initiative. Together we'll succeed in caring for each other, caring for our communities and caring for our Environment. Together, we're stronger.