Agile Delivery Manager | Ref: PSR0039935

Location: Manchester, Birmingham, Leeds, Sheffield, Newcastle or Blackpool (2-3 days per week in office)
The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain come into contact with us at some point in their lives.
Working with DWP, you will be helping us to drive our priorities to:
+ Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
+ Increase saving for, and security in later life
+ Create a fair and affordable welfare system which improves the life chances of children
+ Deliver outstanding services to our customers and claimants
+ Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity, An Agile Delivery Manager will deliver end to end projects including owning service delivery. They will deliver projects across all phases including Discovery, Alpha, Beta and subsequent lifecycle stages. Work with the team on a day-day basis and have a good understanding of the research, design and development activities to help track and deliver these. This includes, software engineering, business operational process design, user research, user experience design and aspects of policy development to help manage and set the pace for delivery. Acting as a servant-leader, they will ensure a productive work environment, building high performing teams where members are engaged with the work they are undertaking .
They will support more experienced Agile Delivery Managers in delivering projects, help build delivery roadmaps or own parts of a bigger programme of work. They will actively track project financials and drive governance on their projects. They will work to share their knowledge and best practices with other agile delivery managers and actively work to increase their own knowledge and experience around agile techniques and tools.
+ Builds a high performing team through encouraging continuous learning, adaptation and improvement.
+ Utilise meaningful metrics in order to drive the team towards their goals and understand areas for improvement.
+ Creates a safe, supporting environment for the team, encouraging them to experiment and making failure a safe part of learning.
+ Leads by example, acting as a servant-leader demonstrate the right behaviours. Deals with conflict and helps establish a team culture that allows for constructive criticism.
+ Manages and builds relationships with the teams, relevant stakeholders and third party sub-contractors utilising effective and appropriate governance mechanisms. Managing team dynamics to ensure the team is aligned to the same objectives.
+ Works with Product Owners and other business teams to ensure that new products and services are delivered effectively to realise measurable benefits.
+ Supports Senior Agile Delivery Managers and Product Owners to define a delivery roadmap to show when features and associated outcomes and value are likely to be delivered.
+ Drive the creation of the business case, co-ordinate activities across stakeholder groups. Iterate the business case throughout the lifecycle of the project.
+ Facilitate workshops, meetings with a variety of stakeholders, driving out outcomes and establishing the pace of delivery.
+ Manage risks, issues and dependencies (external and internal), taking responsibility by owning them till they are mitigated or resolved.
+ Drives the pace of delivery across their project with support of the senior delivery managers, owning key blockers till they are resolved.
+ Manage external assurance groups so that they are appropriately engaged and aware to avoid any risks related to formal approvals.
+ Ensure funding is in place and track spending and forecasts regularly and accurately.
+ Leads agile events across the project, ensuring business and delivery teams are working to a common objective and vision to deliver specific outcomes.
+ Take responsibility for their own learning and development, continuously improves knowledge of agile principles, methods and tool to further develop knowledge and skills.
+ Follows standards of agile practices set by the agile delivery manager community, helping senior delivery managers to adapt and/or adopt agile methods and tools for use on projects.
+ Acts as a point of contact for suppliers.
+ Communicating consistently across all project stakeholders, ensuring that stakeholders are aligned around the core messages coming from the project.
+ Be an active part of the agile community, helping organising local events. Helps educate members of other business and IT divisions on agile principles, methods and tools.
+ Actively promotes a culture of working in an agile manner utilising agile delivery principles
+ Supports recruitment activities for the practice from the internal or external market.
+ Support capacity management of the practice, helping prioritise deployment of agile delivery managers to address project and practice priorities.

+ Has had experience in applying Agile principles in practice. Able to provide a clear, open and transparent framework in which teams can deliver. Has an awareness of Agile tools and is starting to use them intelligently. Able to visualise and make visible the work of the team. Can adapt and reflect, is resilient and has the ability to see outside of the process.
+ Experience of working in an agile environment
+ Experience of delivering software in more than one GDS phase e.g. discovery, alpha or beta phases, Disability confident
As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.