Administrator

Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained. Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public. To support MDT meetings for clinicians and take notes to ensure smooth running of the service Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records. Responsibility for the maintenance of client database including the collection of statistics. Arranging, when required, meetings
and taking minutes, ensuring accurate transcription and distribution. Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies. Ensure appropriate records are maintained as directed by Line Manager. Contribute to the ordering of stationery supplies and associated procedures Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Provide information and support to service users/carers as appropriate. Contribute to the continued improvement and quality of the Administrative Support Service. Recognise and respond appropriately to urgent and emergency situations. Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures and guidelines. Report any concern regarding patient care to line manager. To undertake any other delegated duties as