Administration Officer

Work within the HR function to support with the delivery of activities within the people plan including recruitment, selection, screening and vetting standards and activity to support the HRM and Operational teams to deliver the contract resource levels

-Day to day delivery of admin support for HR, L&D and Ops departments

-To develop and maintain working relationships with key stakeholders in the business

-Produce HR reports, as required for the business

-Supporting all parts of the HR function, including ER case issues, absence management and SIA requirements

Main Duties

-Support the delivery of activities within the HR team on site for all people related matters

-Support with administrative activities within the Learning and development team

-Support management in the consistent application of Mitie HR & L&D policies and procedures

-Work with Group People Support Services to assist in the undertaking of all recruitment and people processes

-Supportkey areas of compliance to include suspensions, right to work, vetting, HR, L&D, and recruitment

-Promote company people-based initiatives

-Support with reporting on metrics, KPI's SLA's such as recruitment, resource planning, L&D, cost control & right to work

-Help to compile monthly HR reports as required for the region/business area, completing a monthly people report

-Ensure employee files, learning and development training records and compliance requirements are maintained on the contract

-Ensure compliance with GDPR and compliance of information storage across the contract

-Support the HRM to facilitate the apprenticeship strategy via job fairs and other local initiatives

-Support operational management teams on people policy activities such as notetaking and letter writing for disciplinary, grievance and investigation meetings

-Support operational management teams on the monitoring and tracking of absence in the contract

-Support operational management teams on any other reasonable administrative task such as uniform, equipment and supplies, Follow Group and company policies and procedures at all times.

-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment

-Use all work equipment and personal PPE properly and in accordance with training received

-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system

Information Security

-Ensure compliance with Mitie's information security procedures in all activities

-Proactively identify and report security risks to your manager

-Report actual and suspected security incidents

Experienced of working within a HR function/department.

-Ability to deal with high volume and fast paced Business and re-prioritise regularly.

-Computer literate; Microsoft suit, SAP, SharePoint

-Ability to drive the HR agenda with managers.

-Team player and confidence to build relationships with the business

-Adaptable communication style to meet needs of different people groups.

-Confident and articulate communicator.

-Strong commitment to customer service; able to quickly establish credibility and build rapport and trust.

-Demonstrate understanding of the need for confidentiality

-Flexible, adaptable and ability to travel on an occasional basis.

-Full UK driving licence preferable

-Able to work under pressure and to tight deadlines.