Operations Apprentice ENSTAR (EU) LIMITED

Undertake the responsibilities that sit within Operations and gain an understanding of how they support the Claims function and the wider business, including but not limited to;-

• Have a working knowledge of the systems used in the London Insurance market and the internal Claims Management systems used within Enstar and their purpose.


• Understand the lifecycle of a claim and the involvement of Operations from notification through to payment and processing, performing activity to aid understanding.


• Join in the discovery of new innovative tools that will assist the department with efficiencies in processes.


• Assist with the analysis and reporting of Key Performance Indicators (KPI's) and Service Level Agreements (SLA's) ensuring that the claims team are adhering.


• Spend placements with the various areas within the Operations teams - In-house broker, Credit control, Lloyds syndicate and Company market teams.


• Attendance at various meetings providing exposure to committees and projects across the business.


• Oversight of both Operational and ICOFR Controls and an understanding of their importance.


• Handle claims managed within the Operations team which fall within 'Segmentation' rules.


• Perform Quality Control checks across the various Enstar entities, analysing Claims movements for accuracy.


• Understand the role of external Audit and the annual audit cycle, participating in process walkthroughs and gathering of evidence.


• Obtain a basic working knowledge of insurance contracts and processes.
  
  CILA Certificate in Insurance Level: 3


• CII Certificate in Insurance


• CII Certificate in London markets insurance, GCSE or equivalent English and Maths (Grade 4 or above) Essential

A Level or equivalent Any Two (Grade C or above) Essential

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we've purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience., Founded in Bermuda in 1993, Enstar was created through acquisitions to become, by 2013, the industry's largest stand-alone run-off consolidator. Later in 2013, we diversified into live risk by investing in leading specialty insurance companies in global markets, including Lloyd's. In 2020, as part of our strategy to focus on our core legacy competency, we announced transactions - alongside trusted partners - at our live underwriting operations, StarStone and Atrium, which retain our investments in these high-quality companies, through meaningful minority stakes. Regulatory change around the world is driving risk businesses to refocus, which creates opportunities in the legacy space. In this environment, Enstar has the vision and appetite to grow further. Enstar leverages its expertise in claims management, risk analysis, and investment to generate value. These services make Enstar different, something unique

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience